Saturday, May 23, 2009

Moving Forward ----Day 39--- Memorial Day Weekend

My day began with my lead calling shift, the last one for the lead calling team.

10 new leads
VM 6
2 connects
2 bad phones
10 email sent

9 Follow-up calls for VM #2
7 VM
1 connect. Do Not Call request. He's 15 and not sure how the survey was filled out, figured it was his sister ;-).
9 Emails sent.

The amount of bad emails this week is few: only 3.

I downloaded all the lead information into separate folders to have handy, and all is in .csv files for easy upload into another system, or, to refer to on my computer.

Here are the stats for the calls:

71 people in folder that is a mix of first VM messages left, people I've not reached yet, some I've reached who I have a prospect info sheet on either for business, interview, or rebates.
4 people in shopping folder, i.e. they only want info about rebates on the shopping they do.
1 contact was deleted in the beginning who hung up on me after we spoke.
19 are in a folder that I've left 2 VM and never reached yet.
13 are in a folder that I have left 3 VM and have never reached yet.
16 are in a Do Not Call Folder, either they don't want to be contacted at all, or, I may send only email.
55 are in a Bad Number or Wrong Number file
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Total Contacts:180

12 contacts were real-time Peak Impact leads.

Total Interviews: 9

2 continuing to follow-up with who are seriously interesting in being WC. I've called 1 of them 7 times; the other 5 times.

1 who doesn't have a computer I have not been able to reach after her interview: 7 times. Have left ad not left messages with her family.

1 who doesn't have high-speed Internet and viewed the written version of the presentation. I've called her 5 times, all but the last one a connect.

1 who wished to share the presentations with her family. I got her earlier this week and she was ill. I've called her 5 times, including today, no message left.

2 people I've interviewed have viewed info. 1 was underage; 1 decided it wasn't the way she wanted to supplement her retirement.

1 interview I reached today and will call again tomorrow. She has had hectic times since we last spoke and hasn't gotten to view the info. She's the mom of 5 teens. Can you imagine? Therefore, we'll look forward to our call with her tomorrow.

1 became a business mall owner.
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8 people I've connected who want information, however, I've been unable to reach them or give them the interview.

1 of these 8 I reached today and we'll talk on the 29th after he has surgery that was put off last week.

1 didn't really want the business, but she loved the idea of helping charities through commerce.

1 I never reached for our follow-up apt. and since then her number was disconnected. Taking the advice from someone else, I've just tried it again and it's still out of service after almost 10 days since my last call.

1 I reached this week I will call again tomorrow since he may not be working.

1 I have not reached since our first call.

1 says keep in touch; now isn't the time for business or saving money with rebates.

1 will get an email from me. I never spoke to the person on the survey, however, I spoke to someone else who said she was her personal secretary. I was hung up on when I called back for the interview, so, it's unlikely they are interested.

1 I reached today who asked me to call back on Monday.
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Two of 4 shopper's I've connected with after our initial call: one says nope, not now, but keep in touch; the other says her computer has a glitch and she can't access email. She hopes to be back online using her cell in two weeks. She asked me to call again. The other 2 I will email/call as appropriate this week.

GROWTH : 1 Business Partner Added to Big Z Gives Big Foundation Mall

Using the Link Track Information, we've had a click-through by one person with the same IP on two different times to two different links: one to Big Z Gives Big Business site, and one to the TWCCTW song. Another person clicked once to Big Z Gives Big. In the email messages, I placed the link track link along with the original link in the body of the email; the TWCCTW song I placed in the signature line.

When considering if I would click on a recognizable domain name vs. a link track link, I would likely choose the recognizable domain. Therefore, I realize that using link track isn't a full-proof way of tracking how many clicks you get to your site. And, it's only been used in 2 of the 4 weeks of testing the system.

Today I made 4 F/U calls to people I've connected with. It was good to reach so many people in. 2 I wasn't able to reach and did not leave a VM.

I sent 18 emails created with e-card system to the folks I'm following up with.

I took a bike ride with a friend and enjoyed the sunshine along the water. My friend has an electric bike, but she took the motor off for her first excursion of the year on her 1 gear bike. It was a worthy challenge for her ;-). We stopped mid-way through for a snack at a market. The sun has brought our whole community out onto our trails and onto our greens for Frisbees, catch football, lazing around, walking, biking, skateboarding, riding on scooters, jogging. You name it, people are out there being active.

Big Z got to create a crystal radio today with his Dad at a local museum along with a friend.

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